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Date : 2009-11-01

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0749456418

Aftersales Management Creating a Successful Aftersales ~ Aftersales Management Creating a Successful Aftersales Strategy to Reduce Costs Improve Customer Service and Increase Sales David Brock on FREE shipping on qualifying offers Aftersales Management explores in detail the immense amount of money wasted in the retail industry every year on badly managed after sales processes

Aftersales Management Creating a Successful Aftersales ~ Aftersales Management in the Retail Sector explores the immense amount of money that is wasted in the retail industry every year on badly managed aftersales processes and how to prevent this happening Creating a Successful Aftersales Strategy to Reduce Costs Improve Customer Service and Increase Sales Creating a Successful

Aftersales Management Creating a Successful Aftersales ~ Aftersales Management Creating a Successful Aftersales Strategy to Reduce Costs Improve Customer Service and Increase Sales by Brock David and Publisher Kogan Page Save up to 80 by choosing the eTextbook option for ISBN 9780749458614 0749458615 The print version of this textbook is ISBN 9780749456412 0749456418

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Aftersales Management Creating a Successful Aftersales ~ This books Aftersales Management Creating a Successful Aftersales Strategy to Reduce Costs Improve Customer Service and Increase Sales NEWS Made by …

AFTERSALES MANAGEMENT GBV ~ AFTERSALES MANAGEMENT Creating a successful aftersales strategy to reduce costs improve customer service and increase sales DAVID BROCK KOGAN PAGE London and Philadelphia Contents 1 Aftersales Aftersales costs Why is it important The unnamed hole in retail finances Repairs management 102

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Outsourcing AfterSales Service ~ While outsourcing your aftersales may help you reduce the operational issues relating to managing the service centers it also increases the chances of pilferages on the flip side

Aftersales Management eProfitFocus ~ Aftersales Management Aftersales Management requires today Aftersales Manager to go beyond being just good technically to requiring them to be better business managers This innovative and exciting program is a comprehensive practical and competency based course that provides tailored management skills processes tips and techniques

Winning in the Aftermarket Harvard Business Review ~ The authors who have studied aftersales service networks for more than 20 years have developed a sixstep approach to help companies improve aftersales service quality levels reduce